Welcome to Auto King Japan | Customer Service
🇨🇳 China Time:
🇯🇵 Japan Time:
🌐 Local Time:

Privacy Policy

Last Updated: October 29, 2026

1. Introduction

Auto King Japan respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit https://autokingjapan.jp/, submit an inquiry, request a vehicle quotation, or use our vehicle export services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and services.

2.1 Personal and Contact Information

When you contact us or request a quotation, we may collect:

  • Full name.

  • Email address.

  • Telephone number or messaging contact details.

  • Country and destination port.

  • Company name and business contact information, where applicable.

  • Any other information you voluntarily include in your inquiry.

2.2 Vehicle Purchase and Transaction Information

When you purchase or arrange the export of a vehicle, we may collect information necessary to manage the transaction, such as:

  • Vehicle preferences and order details.

  • Billing and payment confirmation information.

  • Shipping and delivery information.

  • Export documentation and customs-related details.

  • Communications and transaction records.

Payment card details are not collected by us unless a specific payment process expressly requires them. Bank transfers are handled through the relevant financial institutions.

2.3 Technical Information

When you visit our website, certain technical information may be collected automatically, depending on our website configuration. This may include:

  • IP address.

  • Browser type and version.

  • Device and operating system information.

  • Pages visited and time spent on the website.

  • Referring website and general usage information.

  • Cookies and similar technologies, where enabled.

3. How We Use Your Information

We may use personal information for the following purposes:

  • Responding to inquiries and customer requests.

  • Providing vehicle quotations and availability information.

  • Processing vehicle orders and coordinating export services.

  • Arranging shipping, insurance, and export documentation where applicable.

  • Verifying payments and preventing fraudulent transactions.

  • Communicating important updates about orders and shipping.

  • Maintaining website security and improving website functionality.

  • Complying with applicable legal, tax, accounting, and regulatory obligations.

  • Resolving disputes and protecting our legitimate business interests.

We will use personal information only for appropriate purposes and on a lawful basis, as required by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve the user experience.

Cookies may be provided by our website or, where enabled, by third-party services integrated into the website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Where legally required, we will request consent before using non-essential cookies or similar tracking technologies.

5. Sharing of Personal Information

We do not sell personal information to third parties.

We may disclose relevant information to trusted third parties when reasonably necessary for the purposes described in this policy, including:

  • Shipping companies and freight forwarders.

  • Banks and payment service providers.

  • Insurance providers, where applicable.

  • Customs authorities and other government agencies.

  • Courier companies handling export documents.

  • Website hosting, security, maintenance, and technical service providers.

  • Professional advisers and legal authorities where required.

We share only information reasonably necessary for the relevant purpose, subject to applicable legal requirements and appropriate safeguards.

6. International Transfers of Information

Because Auto King Japan serves customers internationally, some personal information may be transferred to or accessed from countries outside your country of residence.

Such transfers may be necessary to arrange vehicle exports, shipping, customs clearance, payment verification, and related services.

Where required, we will take appropriate steps to ensure that international transfers comply with applicable privacy and data protection laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

Retention periods may depend on the nature of the information, the status of a transaction, applicable accounting and legal obligations, dispute resolution requirements, and fraud prevention needs.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security, but we aim to handle information responsibly and take appropriate steps to reduce risks.

9. Your Privacy Rights

Depending on your location and the laws applicable to your information, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally applicable.

  • Object to or request restrictions on certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Request information about relevant data-sharing or transfer practices.

  • Lodge a complaint with the appropriate data protection authority.

These rights are subject to applicable legal requirements and exceptions.

To exercise a relevant right, please contact us using the details provided below. We may need to verify your identity before responding.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

We do not control the privacy practices of independent third parties. Any information you provide directly to them will be handled according to their own privacy policies and applicable terms.

We encourage you to review those policies before sharing personal information.

11. Children’s Privacy

Our website and vehicle export services are intended for individuals and businesses involved in vehicle inquiries and purchases, not for children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so that we can assess and address the request appropriately.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, legal obligations, or data handling procedures.

Any revised version will be published on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us.

Auto King Japan

Address: 2-chōme-4-1 Imizuchō, Imizu, Toyama 933-0227, Japan

Phone: +81 70-9315-7391

Email: autokingjp89@gmail.com

Website: https://autokingjapan.jp/

We will review privacy-related requests and respond in accordance with applicable law.